Pharmaceutical Copywriters are just what the doctor ordered

So you are just getting out of college. You want to earn your living as a writer, and you decide on a career as an advertising copywriter. Naturally everyone wants to write the next great sneaker ad, or be the brainchild of the newest 20-year Vodka campaign, right? Not so fast. While a career in “consumer” advertising has always been the benchmark of the industry, more and more young copywriters are finding their way in the growing world of pharmaceutical advertising. So why would someone want to write about a depression drug rather than a soft drink?

Here are three major reasons for this trend:

Stability:

With Job security as low as it has been since the crash of 1929, young creatives in general consumer advertising on Madison Avenue are finding themselves out of work an alarming rate. Pharmaceutical advertising is generally a bit more stable, as the market is simply smaller.

Money:

Initially, the salaries earned by consumer and healthcare copywriters is roughly about the same. That is to say, not very much. However, successful healthcare writers see larger salary increases and title promotions sooner than their consumer counterparts.

Sense of Importance:

At first glance the content, regulations and demographic would imply that pharmaceutical advertising wouldn’t allow for as much creativity as a general consumer advertising. And while your “creative box” may be a bit smaller in pharmaceutical advertising, the work does allow and lend itself to a more dramatic and strategic end result. Furthermore, many creatives in pharmaceutical advertising love the fact that the message matters, and feel that their work truly is important.

So while writing the dream sequence spot for that new video game is fun, at the end of the day you’re simply marketing a video game.

Pharmaceutical writers are asked to really devour the product; it’s chemistry and most importantly how the condition for which the pharmaceutical product is indicated affects patients. In many cases, writers are asked to interview and meet patients to talk about their condition(s). It has been debated ad nauseam if medication is truly the best therapy. And while I’m smart enough to not opine on that topic, there is no arguing that awareness and education for both patients and healthcare professionals are necessary.

In any case, we can be certain that medicine has historically done more for society than any sneaker, soft drink or video game ever has.

To learn more about a career as a pharmaceutical copywriter please feel free to email me at anthony@dolagroup.com

Anthony Hemsey is a Sr. Trainer/ VP Placement Specialist at Dola Group Professsional Development. Dola Group is a consulting and executive search firm dedicated soley to the medical pharmaceutical advertising and marketing arena. To learn more about Dola Group’s current program and job openings please visit dolagroup.com

To begin a dialogue with one of Dola Group’s professional consultants please send an email to chat@dolagroup.com– and mention this article!

Pharmaceutical Copywriter? Maybe?

While a career in “consumer” advertising has always been the benchmark of the industry, more and more young copywriters are finding their way in the growing world of pharmaceutical advertising. So why would someone want to write about a depression drug rather than a soft drink?

Here are three major reasons for this trend:

Stability:

Money:

Sense of Importance:

So while writing the dream sequence spot for that new video game is fun, at the end of the day you’re simply marketing a video game.

In any case, we can be certain that medicine has historically done more for society than any sneaker, soft drink or video game ever has.

To learn more about a career as a pharmaceutical copywriter please feel free to email me at anthony@dolagroup.com

To begin a dialogue with one of Dola Group’s professional consultants please send an email to chat@dolagroup.com– and mention this article!

Perfect Grammar Is for Sales Sissies

If you’re like me, you’re not writing that banner ad, Web site, or landing page to make your English teacher proud. You’re writing to sell.

If you get an “A” while you’re at it, great. But don’t count on it. To get prospects to click, call, or buy, you’ll need to take some liberties with the English language.

As direct-response legend Herschell Gordon Lewis so aptly said, “Grammar is our weapon, not our god.”

Although copywriting requires a different approach than Strunk and White would advocate, don’t burn your grammar books just yet. It’s important to know the rules before you break them.

Following are some rules to keep and some rules to bend or break. But first an important principle.

Clarity

Next time you face a grammar grappler, ask yourself this question: Which word construction will be clearer to the prospect or customer?

Clarity comes first because it’s the prescription for fast comprehension. Copywriting that blurs meaning (which sometimes includes grammatically perfect writing) slows reading and jeopardizes interest — and sales.

WARNING: This isn’t license to play havoc with the English language. Literacy must prevail. Following are some rules to keep.

Rules to Keep

Subject and verb agreement. Whether you’re writing an infomercial or War and Peace, singular subjects take singular verbs and plural subjects take plural verbs. Always. A simple rule, execution is sometimes problematic. The key is to clearly identify the subject of the sentence.

The active voice. If you want your copywriting to have maximum punch, use the active voice at every opportunity. Active voice: I wrote the sentence. Passive voice: The sentence was written by me.

Use of Modifiers. Modifiers can cause a variety of problems. There are the questions of which and how many modifiers to use. Again, let clarity be your guide. Also, poor placement of modifiers results in confusion, your enemy. To make comprehension easy, put modifiers near the words they’re modifying.

Rules to Bend or Break

The Adventures of Huckleberry Finn by Mark Twain ushered in a new era in American literature. One of the main reasons was Twain’s use of vernacular. He wrote the way people talked, a departure from the stiff, formal English common during the Victorian period.

For copywriters, writing the way people talk is absolutely essential.

Why? Because copy that is friendly, informal and conversational stands a better chance of getting prospects to click, call or buy. Which is exactly why sacrificing the following conventions can be in the copywriter’s best interest.

Ending sentences with a preposition. To some a no-no, ending a sentence with a preposition can warm up your copywriting. Which sounds friendlier to you: “Here is the information you requested” or “Here is the information you asked for”?

Beginning sentences with a conjunction. Beginning sentences with conjunctions (and, or, but, nor) is more common, even in journalism. Not only is it the way people talk, it can shorten sentence length, a plus in delivering sales messages.

Other informal devices. Use contractions to warm up your message. Also, use sentence fragments. Not only do they shorten average sentence length, they add rhythm. And drama.

Punctuation. Use punctuation to your selling advantage. I’m inclined to use more dashes and an occasional exclamation point and ellipsis to add drama and excitement to the sales message. Commas can be pretty subjective, so I have a tendency to use the minimum amount to keep readers moving through the copy as quickly as possible.

Parting Reminder

Keep that grammar book, stylebook, dictionary and other writer’s references nearby. You’re still going to need them.

But also don’t let grammar be your god, or your next online promotion could be a giant sales flop.

One Product, Three Customers, Three Different Ways To Write

My soapbox is just about worn out. I’ve been preaching the necessity of knowing your target audience for at least 10 years. “You can’t write effectively to someone you don’t know,” is how my spiel would normally go. When one day someone asked me to show him what I was talking about. “I’m writing copy for computers,” he said. “Everybody needs and can use a computer. How could a general product like that possibly have different target audiences?” I’ll show you exactly how.

Be Specific With Your Definition

Don’t ever begin an analysis of your target audience with the word “everybody.” The people who fit into your target group are individuals. They certainly share common traits, needs and wants, but they are unique. When defining your customer base, and the segments within it, be as specific as possible.

Senior Citizens

If we go back to the computer example, we would surely find several segments within the target group who buy computers. One would be senior citizens. According to the Pew Internet & American Life Project Report, 54% of Americans ages 60-69 go online. In fact, 21% of those over the age of 70 also go online. In order to surf the Internet, these people need a computer.

What concerns do seniors have when it comes to computers? Fear is a big emotion that comes into play with this crowd. While they love the idea of being able to keep in touch with family and friends, many in this age bracket have a hang-up with learning to use new technology. Ease of use and a low learning curve are some things that must be communicated clearly.

High School and College Students

Having grown up using computers in the classroom, and most likely at home, students are generally very comfortable and confident with this technology. If something breaks, they’ll figure it out themselves or just get a new computer. Portability, the latest technology and speed are the biggest factors for students.

With many younger users, gaming is a primary function, so the computer they want/need has to have large amounts of RAM, hard drive space and virtual memory. What about cost? Mom and dad are almost always the money source for a student’s computer, so the student isn’t interested in the price. If mom and dad can’t afford it, there is always grandma and grandpa.

Small Businesses

While computers are a tax-deductible business expense, small businesses are still concerned with price. They are also leery of low price points and special offers because, most of the time, small businesses will need to add a good bit of additional equipment to a basic computer which ups the price.

Small businesses also normally have no full-time IT staff, so support is an issue that comes into play. Is help available to answer questions or troubleshoot if and when networking doesn’t go smoothly? What about repairs? If the computer requires any service, is it done on-site or does the computer have to be shipped to some nameless service center? Is there a guaranteed time for repairs to be completed?

As you can see, each segment has its own concerns about buying a computer. While “everybody” may need one, every person does not have the same concerns or needs when making a computer purchase.

Before assuming that every member of your target audience is alike, take some time to do a little research. Conduct an informal survey, ask questions and talk with customers one-on-one. Find out what their wants are, what concerns they have or what they’d most like to see you offer. Once you find out, write so that you communicate directly with them on their level. You’ll find your conversion rates rise when you give your visitors the information they want.

Making It Easy for Customers To Choose You

Isn’t it frustrating? All you need is a new computer desk (or whatever you may be currently shopping for), but you can’t make a decision you’re comfortable with. It shouldn’t be this hard, should it? What’s holding you back? Probably lack of information.

Here’s something every web site owner should know. When visitors come to your site, they are looking for a reason to buy from you. Think that’s stating the obvious? You’d be surprised! I come across countless sites every day that do everything but give the visitor a reason to buy, subscribe, click, call or otherwise take action. It’s a fatal mistake in any business, but it’s especially damaging for web-based companies.

Let’s continue with our example of buying a computer desk. You start with the big three office-supply stores. You click the “office furniture” link, and you’re faced with a barrage of links to pages about lamps, printer stands, bookshelves and more. Then you get to the desks. Computer desks, desk collections, metal desks, workstations… geez! There are lots of links, but no information. Finally, after drudging through pages of links, you find some actual copy that describes a desk you think you might want.

You look over the features. You write down the price. You gather the shipping or delivery information. Great! Now, on to the next site.

When you arrive, everything looks almost the same except the logo. Same navigation, same links, same inventory, same prices. The shipping amount is the same, and the delivery policy is identical to the site you just came from. As you click from site to site, it’s like déjà vu. How are you supposed to make a decision to buy when all your options are equal? What will be the determining factor between site A and site B?

If you’re feeling frustrated just reading this scenario, imagine how your site visitors feel. When they come to your site, they are looking for a clear reason to buy from you instead of all the other sites. Do you give them a reason? Do you give them several reasons?

If all factors are equal – even if all factors are similar – your visitors will find it difficult to make a decision. When they start guessing at which site would be best to buy from, you start losing business. Maybe they’ll choose you, maybe they won’t. There is a way to ensure you are chosen over your competition. You have to clearly point out how you are different or better than every other option available.

MarketingExperiments.com recently published their findings in regards to differentiating your company from others. They reported that most companies – when asked what their most unique aspect was – answered, “Our great customer service.” I have bad news for you. That won’t cut it. Why? Because, in most cases, when customers are visiting sites to gather information and make purchasing decisions, they won’t come in contact with your customer service department. It would be a nonissue until something went wrong.

Also, since most businesses are claiming excellent customer service, it’s an overused promise that has begun to carry less and less weight. You need something solid. You need something that is persuasive. If I were standing in front of you and told you that I was considering buying my desk from you or from Vendor Z, what would you say to convince me to buy from you? Here are some things to consider when trying to discover ways to differentiate yourself from other businesses.

· Offer free shipping (on all orders or on orders over a certain amount)

· Increase your inventory

· Decrease your inventory and only carry specialty items

· Lower your prices

· Raise your prices (works well for premium goods & services)

· Increase your area of expertise (for service-based businesses)

· Specialize or narrow your niche

· Achieve ratings or rankings from well-known associations or organizations

· Apply for a patent

· Win awards

· Offer a customer loyalty program

Conduct an online survey of your visitors to ask what they want. (SurveyMonkey.com is great for this.) Look back over your complaints and other feedback for ideas about how to set yourself apart. Email existing customers (if you have their permission to do so) and ask them why they chose you. Whatever you do, don’t stay in a position where you are exactly the same as (or highly similar to) your competition. The chances are far too great you’ll get lost in the crowd.

Make Or Break Headlines

“Learn one FREE technique that INCREASES PROFITS by $1,000s or more in under two minutes!’

Did that headline grab your attention? Are you anxious to learn what this amazing free technique is?

Why, it’s the headline itself!

You have one chance and one chance only to grab your audience’s attention like our headline grabbed yours. If your heading doesn’t draw readers in, odds are that they will never even get to the second sentence. Instead, they’ll move on–right to your competitor.

A strong headline guarantees that you will never lose a visitor before they stop to learn more. More people stopping translate directly into more sales and more profits!

By keeping just a few key points in mind, you can start writing engaging, money-making headlines in minutes. The sooner you improve your headlines, the sooner you can enjoy the wealth that has been waiting for you inside them.

Key Point #1: Be Specific!

 Stand out from the competition!
 Real numbers and dollar signs attract the most attention.

Chances are you have some competition selling something similar to the same people you are targeting. Get ahead of your competitors by specifically telling customers what they have to gain–and lose–from you right upfront.

In our example headline above, we didn’t simply say that our technique increases profits. Instead, we said it increases profits “by $1,000s.” By adding this tiny detail, it immediately changed from a generic headline to an enticing offer.

It’s easy to overlook the thousands of messages we come across each day. They all promise to create undisclosed amounts of money in undisclosed amounts of time. However, it’s hard to pass by a headline promising to reveal how to make $1,000s in under two minutes. (This second headline detail drives home the idea that our technique is *really* fast!)

Leave the vague promises that everyone else is trying behind. Today, start to attract customers’ curiosities with headlines full of concrete facts and figures.

Key Point #2: Choose Your Words!

 Choose positive (“winning”) instead of negative (“not losing”) language.
 Headlines should always be upbeat and inspiring.

Always keep your headlines positive, upbeat, and full of inspiration. By the time a visitor gets to the end of that very first line, they should not only want to keep reading–they should be *eager* and *excited* to keep reading!

Think carefully about how you word each portion of your heading. Focus on the verbs, or action words. How are you currently describing the action? How else could you describe that same action? Which wording sounds most attractive?

For example, say that you stay home to watch a football game instead of going out to the grocery store. You could describe your action in two ways: “staying home to watch the game” or “not going out to the store.”

The former (“staying home to watch the game”) is the more upbeat of the two and makes a better headline. It involves a positive action (“staying”) and a positive result (“to watch the game”). In contrast, the second option involves a negative action (“not going”) and a boring result (“to the store”). Negativity and boredom will not interest the reader, and they’ll quickly be headed elsewhere.

Key Point #3: Longer Is Better!

 Never skimp on the critical first sentence.
 Highlight key points.
 Use a sub-headline if necessary.
 Four key questions your headline MUST answer.

In most writing, we are taught to be “short and sweet.” In other words, to say as much as possible in as few words as possible.

Not with headlines!

You only have one sentence to hook a reader–make it count!

By the end of that first line, the reader should know what they stand to gain; how easily they can benefit; and how fast they can start benefiting!

Touch on as much of the following as you can:

- What your product is (i.e. “an e-book,” “a technique”)
- How it’s used (i.e. “right from your browser,” “effortlessly”)
- What’s required to use it (i.e. “less than two minutes of your time”)
- Benefits from using it (i.e. “increases profits,” “doubles memory”)

Make the main ideas of your heading stand out! Pepper your headline with uppercase letters, underlines, italics, and/or bold text.

Too many important details? Consider adding a sub-headline. The real headline should include the most captivating points, but a sub-headline can add information to really seal the deal. When positioned close together, many readers can be “tricked” into reading both sentences right off the bat!

Your headline is ultimately what makes or breaks a sale. If it cannot capture your readers’ attention, it cannot bring in sales. If you think your current headline is doing its job, think again. You’ll be pleasantly surprised at how much success you’ll enjoy–all from taking just two minutes to incorporate the above key points into your headlines.

Lower Cost & Increase Conversion of Your AdWords Ads

Comparison shoppers are the mortal enemy of pay-per-click (PPC) advertisers. When you’re paying each time someone clicks your AdWords (or other PPC) ad, the last thing you want is a person determined to visit every site to find the best price, the closest location or the most secure guarantee. But, with many categories of products or services, it’s bound to happen. There is a way to eliminate many of the lookers, however.

When you qualify your AdWords leads, you can reduce the click-through rate (CTR) of browsers and help direct only those most interested in your offer to your site. How is it done? By inserting text that will purposely eliminate arbitrary visitors.

Qualifying Your PPC Leads

Purposely eliminating visitors sounds like an awful thing to do, doesn’t it? Perhaps, until you consider the fact that – once these visitors got to your site and found out the details of your offer – they’d most likely leave anyway.

Why not save yourself a click (and the money associated with that click!) and prevent the visitor from running up your monthly AdWords bill? This is exactly what Steve Jackson of Conversion Chronicles and I discussed awhile back. Since that discussion, I’ve come up with a process that will allow you to easily write pre-qualifying ads when you use these simple steps.

Step One

Outline the specifications of your offer. Be precise. List all the details of the offer, the price, length of time, physical location, size, etc. For example, say you have luxury cruise packages available. You’d want to list the details such as: packages depart from New York City and go to several destinations in Mexico including Cozumel, Puerto Vallarta and Mazatlán from December 5-15 for a cost of $2500 per person.

Step Two

Go back and highlight anything that would be a deal breaker. This is a luxury cruise, so the cost of $2500 per person might be too much for most people. Quite often, cruisers are looking for the best deal possible.

Also, the cruise only leaves from New York City. The additional airfare cost might not be something your site visitors want to add to the cost of their trip. Or, it may be inconvenient to depart from New York City.

What about the dates? These cruises are only available on the dates of December 5-15. Your site visitors may not be able to take a holiday during that time.

Does the visitor want to sail to the locations on the itinerary? Maybe they’ve already been to Cozumel, Puerto Vallarta and Mazatlán and are looking for a cruise to Cabo San Lucas.

Are there other factors that might force shoppers to decline the offer and move to another site? If so, list them here.

Step Three

Now, decide which bits of information you want to include in your AdWords ads. You’ll want to test and track to see which combination of details bring the lowest click-through rates along with the highest conversions. For example, your ad might read:

Luxury Mexico Cruise 12/5
Tour tropical Cozumel, Puerto
Vallarta & more. Leave NYC. $2500pp
www.whatever.com

That would give a lot of information that would keep unqualified visitors from clicking through to your site (and running up your AdWords bill). At the same time, the use of words like “luxury” and “tropical” help the searcher visualize their wonderful vacation.

Another example could be a special shipment of microwave ovens. Let’s go through the steps once again.

Step One

The specifications include: convection/microwave combination, built-in with light and vent features, 1200 watts, white, $900, available on the Internet only.

Step Two

Any of these could be used to weed out visitors. Someone may not want the convection feature. They want a countertop microwave rather than a built-in model. Twelve-hundred watts may be more powerful (and larger) than the visitor needs. Their kitchen may have stainless steel or black appliances, not white. Lastly, $900 could be more than they have budgeted for a microwave.

Step Three

Again, you’ll want to test and track to see which tidbits of information work best to bring qualified leads, reduce CTR and costs, and improve conversions.

Your ad might look like this:

Powerful Convec/Microwave
Special purchase. Attractive range
built-in with 1200w. Only $900.
www.whatever.com

Rather than using generic terms to describe high cost or frequently compared PPC items, get as specific as you can with “disqualifying” copy. By weeding out those who would likely take one look and leave, you can save yourself a lot of money in AdWords expenses while increasing conversions.

Keyword Use That Goes Beyond the Search Engines

It seems to be a single-sided debate. When you mention keyword use, all thoughts normally go to the search engines. Copywriting, however, is more about your human visitors than it is the engines. In fact, even the mainstay of SEO copywriting (keywords) is based on a need to spur visitors along as they work through the information on your site. If you want truly effective SEO copy, you’ll take time to learn that keyword use goes beyond the search engines.

Let’s go offline for a moment. Go get your telephone book. If you were going to conduct a search for, say, an office desk, how would you go about it? You’d look in the Yellow Pages(TM) under office furniture. Next you’d drill through the ads in search of ads that specifically mentioned “desks” or perhaps the particular kind of desk you want.

SEO for Newspapers?

When looking through the inserts that come with your Sunday newspaper, your eye would be especially drawn to office supply flyers that featured the word “desks” or a picture of desks. Why? Because you’ve got desks on the brain right now. You’re going to be especially sensitive to that word because that’s the current need you’re trying to fill.

The same, exact thing applies when someone searches online. Keywords started out because human Internet searchers typed them into the search engines, not because the search engines selected the terms. The same holds true today. You don’t just make up keywords. You use services and programs that allow you to research the exact phrases human beings are typing to Google, Yahoo! and other engines. When you incorporate those words and phrases into your website copy, you’re doing way more than attempting to boost your rankings; you’re also helping to navigate the site visitor from the search engine to the right page of your site.

If you’re the owner of the office supply store we’ve been talking about and you want to create a newspaper ad to sell a new line of desks you carry, what do you think might appear in the headline? The word “desk” or perhaps the phrase “office desks.” Why would you do that? There are no search engines to optimize for in the newspaper industry. You’ll include those keywords because it makes sense to do so. You’ll include them because they are descriptive of what you’re selling. You’ll include them because it will attract the readers’ attention and draw them to your store. That’s not search engine optimization; it’s just good marketing.

Lead, Don’t Shove

The same applies when writing copy for your site. There’s more than one reason to include keywords in your copy. The primary one is not the engines…it’s your site visitors. Strategic keyword placement helps guide your visitors to the information, products or services they are looking for. Don’t shove keywords in everywhere you think you can possibly fit them. Instead, use keywords to lead your visitors in the right direction.

Even if there were no such thing as search engine optimization, your copy would almost certainly still contain keywords. It only makes sense to have keywords in the headline, so visitors will know what the page is about. Sub-heads? Sure thing! People scan more than they read, so having keywords in sub-heads is a great idea. And in the body copy? You bet! After all, it’s pretty hard to sell desks without actually using the word “desk.” Since there are school desks and computer desks and many other desks, you’ll want to make it clear that your sale is for “office desks.” That, too, only makes sense.

As you can see, keyword inclusion has been going on far longer than the Internet has existed. It’s been an important part of copywriting since marketing was invented. When you create a copywriting plan for your site pages, think through which keywords you should use and where the most effective places to position those keywords would be. Then develop your SEO copy with a goal of directing your visitors to the right information. When you do, you’ll naturally optimize for the search engines at the same time.

Keyword Article Companies

When it comes to making the most of your website or blog, you will need to have top notch content. The bottom line is that content brings visitors to your site, and visitors bring profits.

In order to increase traffic to your site, you will want to use a good mix of keyword articles. These will go a long way in increasing your traffic from search engines. Not to mention the fact that keyword articles can also be very educational.

When looking to choose a keyword article company to help you out, there are three important things that you should keep in mind. These details are as follows.

1. A good keyword article company should be devoted to helping you succeed through quality content. This means that you will want to find a service that offers quality content, not just fluff. After all, people are going to be reading what you put on your site. If your writers do not do a good job you will not be making your visitors happy.

2. Even though price is not everything, you will want to take it into consideration. Think of it this way. If you need 10 articles a week, and one service offers them for $6 an article and another $8, you will be saving $20 total every week. Over the course of a month this is $80; and during the year $960. Surely you could find something to do with an extra $960. Remember, costs can add up; shop for the best price without compromising quality.

3. Search for personal service. When you order any type of copywriting project chances are that you will need to be in touch with the writers you are working with. This means that you should do your best to choose a service that will walk you through the process, not one that simply completes the work and sends it back without communication.

Overall, there are several top quality keyword article companies that are available to work for you. As long as you do your research and follow the tips above you should be able to find the one that best suits your needs.

Is Your Copy Trusted by Google?

As long as I’ve been an SEO copywriter, I never knew that Google had its own trust factor with relation to site pages and their copy. Yet, a recent column in the Google Librarian Newsletter did a wonderful job of explaining what Google is looking for in the way of copy. These are practices I’ve preached with fervor for years. This information can help your copywriting become a trusted source for Google and potentially aid in increasing your rankings.

As I started reading the original issue of this newsletter, Matt Cutts began to explain that Google uses many factors (other than Page Rank) to evaluate and rank pages. Matt continues to describe the use of keywords and their relationships to other page factors.

For instance, let’s say one keyphrase you’re working with in your copy is “flat monitor.” I’ve preached for years that keyphrases work best when all the words remain in their exact order. That is, when you use the entire phrase “flat monitor” as opposed to only using the single words “flat” and “monitor” individually. Matt confirms this by saying relevance and trust might be increased in Google’s eyes when the words “flat” and “monitor” are used next to each other.

Why would it matter? Because “flat” can refer to practically anything. That word by itself could easily be used on a page that has absolutely nothing to do with monitors. While the word “monitor” can refer to a screen used with a computer, there are many different types of monitors. If the search query were specifically for “flat monitors,” pages about CRT monitors and other types would have little relevance and therefore wouldn’t be deemed trustworthy. “Monitor” can also mean to observe, which would be irrelevant to the search query used in our example. So, using the phrase as it was typed into the search engine is the most relevant application.

What else? Have your keyphrase in the title. While Matt doesn’t say this is a vital element, he does suggest that it “gives a hint” that the page would be more relevant, and therefore trustworthy, to the subject matter at hand than a document that does not include the keyphrase in the title.

Toward the end of the article, Matt refers to Google’s preference to choose the most trusted sites to include in their database. It’s in a subsequent issue of the Google Librarian Newsletter that Matt explains, in part, other ways Google evaluates trust.

The fonts used on the page and the placement of words on the page are included in assessing trust. Also, an examination of the text of other pages of the site is included. Of course, this is not the entire equation. As originally stated, Google uses many factors to determine the relevance and trust of copy. These are just a few.

But what about copy that isn’t trustworthy? What practices do you want to avoid? In a thread on Matt’s blog (from April 26th), Matt discusses penalties. During the thread, a segment of horrible text is shown as an example of how not to write SEO copy. Matt’s comments about the copy include mentions of these offenses: keyword stuffing, deliberate inclusion of misspelled words, gibberish text (the kind normally generated by automated copywriting programs), doorway pages and hidden text on the page. If you are currently practicing any of these techniques, you might want to seriously (and quickly) adjust your copywriting strategy.

The bottom line is that Google wants to include pages that are highly relevant. By writing your copy in such a way to highlight the relevant factors of the content for Google, you also contribute to your visitors’ experiences. It’s a win-win-win situation that benefits you, Google and those who come to your site.

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